“Melissa had helped me to get our Quickbooks set up after our business had been open for 2 years. A few months later, I decided to add direct deposit for employees and contractors. After over 30 attempts to contact Quickbooks directly over their own help system, with no returned phone calls or chats, I contacted Melissa again. She was able to figure out the problem and get my payroll set up for direct deposit. Although I am very disappointed in Quickbooks itself, I am very happy that I have found Melissa and I know that I can count on her when I need assistance. Would recommend her to any business owner.”